Safe Service Pledge

To keep everyone safe, and moving if they need to be, we’re doing things differently…

We are open for business to help people who need to make journeys by providing the key products and services that will keep them moving at this critical time. But the way our garage operates has changed. The health and well-being of our colleagues and customers is our top priority, so we are taking steps with our ‘Safe Service Pledge’ to help everyone stay safe.

What is the Safe Service Pledge:
We are fully signed up to the government guidelines in Staying COVID-19 Secure in 2020 however, our pledge goes beyond this to provide you an excellent customer service experience by demonstrating best practice guidelines. We have signed up to the ‘Safe Service Pledge’ to make transparent our health and safety commitment to safeguarding our customers and staff by making the necessary changes to our operations. This creates a mutual understanding to show our customers what to expect from us and ensure that all your needs are met.

Social Distancing Pledge: We have implemented operational practices that adhere to responsible social distancing

Cleaning Pledge: We have in place a thorough and regular cleaning and sanitising protocol for our premises, when dealing with customer vehicles and all key contact points

Safety Kit Pledge: We have the appropriate safety kit and PPE to ensure your safety.

Education Pledge: We have put in place strict protocols for the education of our staff to ensure safety of our customer and colleagues and will continuously update them on all the latest guidance…

and we will continually adapt to the changing circumstances and adhere to all government advice.

#TeamOstles #StaySafe #ShopLocal 


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